Saffron Building Society Conveyancing Panel Information

The information on this page is designed to keep solicitors and licensed conveyancers abreast of latest requirements changes by Saffron Building Society and to assist in remaining on the Saffron Building Society Solicitors Panel.

Saffron Building Society Solicitor Panel: Recently Asked Questions

Do Saffron Building Society or the Council of Mortgage Lenders run training seminars for the Saffron Building Society approved conveyancing panel in much the same way that the Law Society run cases for CQS firms?
No such training is arranged by the CML although they do provided numerous general conveyancing related conferences which are attended by firms on the Saffron Building Society conveyancing panel. We do intend to run specific lender focused seminars in the coming months including a webinar on Saffron Building Society’s Part 2 requirements. Solicitors on the Saffron Building Society conveyancing panel are welcome. Information about the webinar will be made available as part of the LENDERmonitor Alerts.

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Is it the case that the Law Society has recommended that firms check their status on the Saffron Building Society conveyancing panel?
The Scottish Law Society has suggested that solicitors should check their panel status with lenders prior to accepting client instructions to act. The advice is lender-agnostic as it does not relate specifically to solicitors on the Saffron Building Society conveyancing panel. The suggestion arises from the practice of a number of mortgage lenders who remove solicitors from their panels without prior notice as part of their panel management system, which can lead to some solicitors discovering this only once instructed. This is sensible advice as a client finding out midway through a transaction that their lawyer is not on the approved lender panel is very frustrating and can lead to complaints. Many online consumer forums contain posts where someone is complaining about finding that their lawyer is not on a lender conveyancing panel. Such forums include moneysavingexpert.com
What obligations do I have, being on the Saffron Building Society conveyancing panel, to carry out a Cancel Search?
Saffron Building Society make no specific obligation to carry out any of the searches listed. The UK Finance Lenders’ Handbook simply states that ‘you must ensure that any other searches which may be appropriate to the particular property, taking into account its locality and other features are carried out’.

Please note that most ‘less usual searches’ (as described in the Law Society’s Conveyancing Handbook) are not optional as far as Saffron Building Society are concerned if they are ‘appropriate’. Most lenders will not require environmental searches (you should Check Part 2 of UK Finance Lenders’ Handbook to be sure), but you are obliged to explain risks and availability to the client.

Ground stability, Plansearch,flood searches as well as the searches listed in the question are optional – but only to the extent that you have allowed the borrower client to make an informed choice. Regardless of whether there is a mortgage, If you have not advised the client that these (and other) searches are available and what risks they cover, then you will be liable if the client suffers loss through not conducting one. Does your ROT and Ts and Cs cover this?

One search supplier lists over 72 conveyancing searches – do you know what all of them are and when they may be relevant? If you are unsure as to which searches are appropriate based on location contact your search provider or call one of the leading search companies such as Searches UK.

Theoretically Saffron Building Society could request or audit my files as I am on the Saffron Building Society conveyancing panel. How should I respond in the event of such a demand?
We can't comment specifically on Saffron Building Society. Many major lenders are now introducing ‘file auditing’ as standard practice in relation to completed matters. This raises questions of confidentiality in relation to the borrower and the purpose to which the results of such audits will be put. The starting point is to remember that the file does not belong to your firm, it belongs to the ‘client’. But, of course, we will normally have two clients – the buyer and the lender - and you will owe a duty of confidentiality to each. So basically, you have to separate the file and just send the lender the parts solely relating to themselves. But, of course, as this will basically be correspondence with the lender, mortgage instructions etc.

Check with your COLP but a firm should not send the complete conveyancing file without the buyer client’s express consent – and if he is in dispute with the lender she is hardly likely to agree. However, if the lender can establish a prima facie case of fraud, then you may be under an obligation to disclose the whole file.

The emerging convention is that lenders are including an authority to disclose in loan application forms to counter this problem. Mortgage Express v Sawali, [2010] EWHC 3054 (Ch) indicates that such provisions are valid. Please click here for more information about that case.

One of our conveyancers is acting for a seller of a property and we have received a letter from the buyers solicitors who are not on the Saffron Building Society conveyancing panel requesting that we undertake to send certain post-completion documents to a law firm on the approved solicitor list for Saffron Building Society. How has this come about?
You will be aware of the trend in recent years for lenders such as Saffron Building Society to take a much more pro-active approach in relation to the management and make up of their conveyancer panels. The knock on effect of this is that it is more likely that there will be a higher number of cases where a conveyancer is not on the Saffron Building Society panel. The situation that you find yourself in is where your client’s purchaser has his/her own lawyer and Saffron Building Society have appointed a separate lawyer to act on their behalf where the new CML Part 3 requirements apply. Section 11.1 of the UK Finance Lenders’ Handbook Part 3 requires Saffron Building Society’s panel solicitor to ‘ ...transfer the mortgage advance directly to the Seller’s conveyancer. The Seller’s conveyancer must be required to hold the mortgage advance on the terms of the required undertaking. The example borrower’s conveyancer’s undertaking letter includes a specific example of the seller’s undertaking’. You should expect to be advised to received the mortgage advance directly from the conveyancing solicitors for Saffron Building Society. You will no doubt be required to undertake directly to Saffron Building Society’s solicitors to discharge any charges secured on the property and to send directly to them the executed transfer and any other documents required to enable us to effect registration. Please remember to carefully consider undertakings in accordance with your firm’s protocol and record them in your undertakings logg. Please remember that as well as this breach of this undertaking having regulatory and compliance implications it’s breach could also result in your firm being removed off the Saffron Building Society conveyancing panel.
St Giles’ PII renewal form enquires if my firm had been excluded from any mortgage panels in the last 12 months. I just found out that the practice is no longer on the Saffron Building Society conveyancing panel? Will that impact my PII premium?
Your insurance brokers are your best port of call to address this question. The chances are that on the basis that you have not been removed for fraud or negligence reasons that there will be little or no impact. The main reason why a firm would be removed off of a lender panel is due to low volume of conveyancing cases although there may be a number of criteria for Saffron Building Society solicitor panel membership. Please remember that it is always important that you complete your insurance forms accurately.
My firm is listed on the Saffron Building Society conveyancing panel and due to complete a remortgage shortly. My file does not contain a Mortgage Deed for the client to sign. Who do I contact at Saffron Building Society to obtain duplicate documents?
You need to contact Saffron Building Society to obtain standard documents. The CML Handbook incorporates an express section for banks to reveal who to contact to obtain standard documents. Saffron Building Society in their Part 2’s state:
Please remember to quote the firm’s Saffron Building Society solicitors panel reference.

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Average number of days to register title including a charge in favour of Saffron Building Society
This information relates to purchase only and not remortgages.
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* Data aggregated from sources including COMPLETIONmonitor