Frequently Asked Questions
Q.
What is LENDERmonitor?
LENDERmonitor is an on-line service which, on a daily basis,
examines all of the published individual lender requirements from both the
CML and BSA and analyses them for any changes.
Q.
How can I track changes to Lenders' policies?
Undertaking an LM04 Lender Policy Search allows you to establish
if there have been any changes to lenders’ policy over a specified date range.
Typically this should be carried out just prior to the request to drawdown
funds and will cover the period from when the documentation on the transaction
was first reviewed. This is usually about 2 to 3 months but is limited to
6 months – which corresponds to the limit imposed on a mortgage offer.
If changes have occurred during the period, the Search will
highlight the original and new text within the relevant sections of the Policy.
Conversely if no changes have occurred the Search results will reflect this.
A short while after you submit the search request, the results will be returned to you via email in PDF format.
Q.
Could I not check the CML and BSA websites for updated information on a Lender's requirements?
Whilst the CML website provides the most recent version of a lender's
individual requirements, they do not highlight the changes that may have
been made over the course of a transaction.
Using LENDERmonitor's unique LM04 Lender Policy Search, one can simply and
quickly ascertain, by Lender, over any date range, whether there have been
changes, and if so what these are.
For this reason, the CML recommend that an LMO4 is undertaken on each
transaction.
Q.
Do I need set up an account?
Yes. You may either set up a user account directly with us (a two-minute process) or set up an account via your search provider if they have adopted this service.
Q.
How much does a LM04 Lender Policy Search cost?
The LM04 Search is currently offered at the introductory price of £3.00 plus VAT per search, invoiced by Landmark Information Group or your search provider.
Q.
How will I be charged?
You will either be invoiced by Landmark Information Group or your search provider.
Q.
Can I have multiple users on one account?
Yes. Once your account is set up, you need at least one person to act as the
administrator. This person is able to centrally manage the account, including
adding, deleting and amending users as well as updating contact
details. There is no charge for additional users. Users must not
share passwords.
Invoices will identify to which transaction each search relates.
Q.
Can I carry out a search by Lender?
Q.
What if I need to check on a transaction that exchanged 3 months ago?
This is not a problem as you can search for all changes made by a
specific lender up to 6 months prior to today's date.
Q.
Does the LM04 Lender Policy Search cover BSA and CML policy changes for Scotland,
Northern Ireland and The Isle of Man?
Yes, simply select the appropriate region from the drop-down menu.